Privacy Policy
Welcome to Golinkshop. We value your trust and are firmly committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, services, or customer support. Please read this policy carefully to understand how your personal information is handled.
1. Information We Collect
1.1 Information You Provide to Us:
Full name, phone number, email address
Shipping address and billing information
Payment information (processed securely via third-party providers)
Communication data submitted via customer service inquiries, contact forms, or feedback
Preferences you set in your account or during the checkout process
Survey responses, testimonials, and product reviews voluntarily provided
Social media handles, profile images, or content when you interact with our accounts or submit photos
Information from vendors, influencers, affiliates, or brand ambassadors (such as ID verification, account data, and payment details)
1.2 Information Collected Automatically:
IP address, browser type, device type, operating system
Access time, pages viewed, time spent, clickstream data
Cookies and tracking technologies to recognize user behavior, ad performance, and session state
Location information derived from IP or device (if permitted)
Log files and analytics data gathered for troubleshooting and performance monitoring
1.3 Information from Third Parties:
Fraud prevention data from payment gateways or risk monitoring tools
Data from analytics providers (e.g., Google Analytics, Meta Pixel)
Public profile data or content from social platforms you engage with
Partner data from affiliates or marketing channels
Commercial information purchased or sourced from verified data brokers
2. How We Use Your Information
We use your data for the following purposes:
To process and fulfill your orders and transactions
To communicate order status, shipment tracking, and respond to support requests
To provide a personalized browsing experience and improve website functionality
To send promotional communications, updates, and newsletters (only if consented)
To detect and prevent fraud or other security threats
To comply with legal obligations, tax, and accounting requirements
To analyze user behavior and improve marketing effectiveness
To personalize recommendations, product suggestions, and search results
To conduct surveys, contests, or user feedback campaigns (with opt-in)
To manage vendor, influencer, or affiliate relationships and related documentation
To understand aggregated trends and performance indicators for product or UX optimization
3. Data Storage and Security
We implement advanced security measures such as SSL encryption, access control, firewalls, and secure server infrastructure
Payment data is handled by PCI-compliant third-party processors and never stored on our servers
We perform regular audits and vulnerability assessments to minimize security risks
Data is stored in encrypted format where feasible, and access is restricted to authorized personnel only
We retain data only as long as necessary to fulfill our purposes or meet legal requirements, after which it is securely deleted or anonymized
We continuously review and improve our security policies to address new threats or vulnerabilities
4. Sharing Your Information
We only share your data when necessary and with trusted partners:
With service providers handling shipping, payment processing, fraud detection, customer service, hosting, and analytics
With authorities when legally required, such as to comply with subpoenas, court orders, or ongoing investigations
With your explicit consent (e.g., integrations with other services or co-branded marketing campaigns)
In the event of a corporate transaction, such as a merger, sale, or asset transfer, provided that the recipient complies with this policy
With affiliated entities under common ownership to streamline operations and deliver consistent service
All third parties are contractually bound to handle data securely and confidentially.
5. Your Privacy Rights
You have the following rights regarding your personal data:
Access – Request a copy of the personal data we hold about you
Correction – Request correction of inaccurate or outdated information
Erasure – Request deletion of your data, subject to legal exceptions
Objection – Withdraw consent or opt out of certain communications
Data Portability – Request to transfer your data to another provider
Restrict Processing – Ask us to restrict the use of your data under certain circumstances
Lodge a Complaint – File a complaint with the UK Information Commissioner's Office (ICO) if you believe your rights have been violated
To exercise your rights, contact us at [email protected]. We will respond within 30 days, in compliance with UK data protection law (UK GDPR).
6. Cookies and Tracking Technologies
We use cookies to:
Store preferences and keep you signed in
Track how users interact with our content and features
Analyze website traffic, engagement, and user experience
Deliver targeted advertising and measure campaign effectiveness
Enable certain site features such as live chat, polls, or product recommendations
You can manage cookie preferences through your browser settings or opt out of third-party tracking via external platforms. However, some site features may be unavailable if cookies are disabled.
7. Third-Party Links
Our website may contain links to external websites, apps, or plug-ins. These sites operate independently and have their own privacy practices. We do not control and are not responsible for their content, data collection, or privacy measures. We recommend reviewing their privacy policies before engaging with them.
Social features (e.g., Facebook Like button or embedded YouTube content) may also collect personal information and are governed by the respective platform’s policy.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
9. International Data Transfers
If you access our services from outside the United Kingdom, you acknowledge that your data may be transferred to and processed in the UK or other jurisdictions that may not offer the same level of data protection as your home country. We take steps to ensure appropriate safeguards, such as standard contractual clauses, are in place.
10. Changes to This Policy
We may revise this Privacy Policy to reflect changes in law, technology, or business operations. The most current version will always be posted on this page. If changes are material, we may notify you by email or a site banner. Your continued use of our services after the update indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
We are committed to resolving your concerns respectfully and transparently.